Purchase Information
Purchases are done directly through www.dmzboutique.com by following the checkout option in your online shopping cart. All the aspects of your online ordering and/or purchase will be performed by or on behalf of DMZ Boutique.
SHIPPING AND DELIVERY
Because we DO NOT handle stock, your perfumes will be shipped from each of the brand’s headquarters. The delivery time will depend on where you live and on your local couriers efficiency.
Here are the following rates for you to check.
These are shipping fees that apply ONLY to European countries:
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Here the official rates from each of the brands that we have available for you:
ALENDOR: FREE
Al SHAREEF OUDH: 20 EUR ( Because this Ultra Niche brand comes to you straight from Australia, customs fees are not included and the payment of those are responsibility of each customer so please check with your local Customs for that information)
L'ARC: FREE
OXYMORE: FREE for orders above 20EUR
SOMENS: FREE
VISITEUR: 15 EUR Flat rate
SUPERFUMISTA: 15 EUR Flat rate EU countries (Except France which is calculated at checkout)
MDCI:
Simple presentations (75ml bottles with tassel): € 25.00
Silk Road bottles: € 40.00
Full Presentations with bust stopper : € 40.00
Discovery sets :€ 25.00
PRODUCT AVAILABILITY
All the products offered by dmz Boutique for online purchase are subjects to availability from each brand.
If for any reason your order cannot be filled, we will inform you directly via email. Completion of payment is contingent on the availability descriptions below.
Product availability descriptions:
Available: Products are currently being held in stock and are ready to ship
Available for Pre-order: Products are available for purchase. However, you will need to contact us first to let us know which product you may be interested in so we can reach out the brand and see if they are available before you make your purchase.
Sold Out: Products are currently out of stock and unavailable for ordering until they are back in stock and visible in our website.
PRICING
All prices are quoted in EUROS
PAYMENT
We accept Visa, MasterCard, American Express, PayPal and Apple Pay
RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@dmzboutique.com If your return is accepted, we’ll get back at you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@dmzboutique.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
DUTIES TAXES EUROPE
All products include Tax
