Privacy policy

Privacy Policy dmzboutique.com

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop on our website.

Please note: We only ship within Slovenia. We do not offer international shipping.

Contact Us

If you have any questions about this policy or how we handle your data, feel free to contact us:

Email: info@dmzboutique.com Address: Pod ostrim vrhom 31, 1420 Trbovlje, Slovenia

What Information We Collect

1. Device & Usage Information When you visit our site, we automatically collect some technical information to make the website work properly and to understand how people use it. This includes: browser type, IP address, time zone, pages you view, and how you interact with the site. This data is collected through cookies and similar technologies and is shared with our platform provider, Shopify.

2. Order Information When you place an order, we collect the information needed to process and deliver it. This includes: your name, billing address, shipping address, email address, phone number, and payment details. We use this information to fulfill your order, arrange shipping within Slovenia, send order confirmations, and prevent fraud. This information is shared with Shopify, which powers our store.

3. Customer Support Information If you contact us for help, we collect the information you provide so we can assist you.

Children

Our website is not intended for anyone under 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

How We Share Your Information

We only share your personal information when necessary to run our store and fulfill your orders. For example:

  • We use Shopify to power our online store. You can read Shopify’s privacy policy here: https://www.shopify.com/legal/privacy.
  • We may share information if required by law or to protect our rights.

We do not sell your personal information.

Marketing & Advertising

We may use your information to show you relevant ads or send you updates about our products (only if you have agreed to receive them).

We use tools such as Google Analytics to understand how customers use our site. You can learn more about Google’s privacy practices here and opt out of Google Analytics here.

You can also opt out of targeted advertising through:

How We Use Your Information

We use your personal information to:

  • Process and ship your orders within Slovenia
  • Communicate with you about your order
  • Improve our website and services
  • Prevent fraud
  • Send you product updates or offers (only if you have opted in)

Legal Basis for Processing

We process your information based on:

  • Your consent
  • The need to fulfill our contract with you (for example, delivering your order)
  • Our legal obligations
  • Our legitimate business interests (as long as they do not override your rights)

How Long We Keep Your Information

We keep your order information for as long as needed for our records, unless you ask us to delete it.

Automated Decision-Making

We do not use fully automated decision-making that has a significant legal effect on you. Shopify may use limited automated tools to help prevent fraud (for example, temporary blocks on suspicious IP addresses or cards). These measures do not significantly affect your rights.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Ask us to correct or update it
  • Request that we delete it
  • Receive a copy of your data in a portable format

To exercise any of these rights, simply email us at info@dmzboutique.com.

If you are not satisfied with our response, you can lodge a complaint with the Slovenian data protection authority (Informacijski pooblaščenec).

Cookies

Cookies are small files stored on your device that help our website function properly and improve your experience.

We use cookies for essential store functions (such as the shopping cart and checkout) and for analytics.

You can control or delete cookies through your browser settings. Please note that blocking some cookies may affect how the website works.

For more details about the cookies we use, you can refer to Shopify’s cookie information: https://www.shopify.com/legal/cookies.

Do Not Track Signals

There is currently no consistent industry standard for responding to “Do Not Track” browser signals. For this reason, we do not change our data practices when we detect such a signal.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the “Last updated” date below.

Complaints

If you have a complaint about how we handle your personal information, please contact us first at info@dmzboutique.com. If you are not satisfied with our response, you may contact the Slovenian Information Commissioner (Informacijski pooblaščenec).

Last updated: August 2026